MSMP 31: Carrie McKeegan on Effective Hiring and Management

/40:54 /E31

What Does MSMP 31: Carrie McKeegan on Effective Hiring and Management Talk About?

In this episode of Mads Singers Management Podcast, host Mads Singer interviews Carrie McKeegan, Co-founder and CEO of Greenback Expat Tax Services, about her management philosophy and how it has shaped her successful remote company. Carrie shares insights on hiring, delegation, and fostering a culture where employees can grow with the business. She emphasizes that effective hiring is not just about finding the right people but also about understanding oneself as a leader. The episode covers key topics such as managing a fully remote team, overcoming people management challenges, and the importance of onboarding and delegation.

Effective leaders who sustain effective management accordingly are always on the prospect of hiring good people, and I think each of us carries a list of what kind of people we would like to take part in our organization. Believe it or not, whom we hire is not determined by what we want, but most of the time, it is determined by who we are in most circumstances.Mads Singer (host)

Who Is Featured on MSMP 31: Carrie McKeegan on Effective Hiring and Management?

Carrie McKeegan is the Co-founder and CEO of Greenback Expat Tax Services, a fast-growing remote company that specializes in helping Americans living abroad with their US expat tax returns. The company has been 100% remote for ten years, serving clients in every state and country worldwide. Carrie started the business while living in London and has grown it into a successful enterprise. She is known for her structured management style that empowers employees to operate independently while focusing on outcomes rather than tasks.

What Are the Key Takeaways From MSMP 31: Carrie McKeegan on Effective Hiring and Management?

  • Effective hiring is influenced by the leader's own qualities and self-awareness.
  • Focusing on outcomes rather than tasks encourages creativity and improvement.
  • Structured processes allow team members to operate independently and effectively.
  • Delegation is essential for scaling a business and avoiding burnout.
  • Onboarding is a critical phase for setting expectations and integrating new hires into the company culture.
Carrie likes the notion of looking at the outcome(s) than focusing on the task(s) itself. For her, this allows creativity and ideas to be explored and improved.Mads Singer (host)

Is MSMP 31: Carrie McKeegan on Effective Hiring and Management Worth Listening To?

This episode is highly recommended for managers and entrepreneurs who lead remote teams or are considering a remote work model. Carrie McKeegan provides practical advice on hiring, delegation, and fostering a culture of autonomy and growth. Her insights are particularly valuable for those looking to scale their business while maintaining a strong team dynamic. Listeners will gain actionable strategies from a seasoned CEO who has successfully managed a fully remote workforce for a decade.

Who Should Listen to MSMP 31: Carrie McKeegan on Effective Hiring and Management?

  • Remote team managers
  • Entrepreneurs scaling their business
  • HR professionals
  • Leaders focused on company culture

What Are Listeners Saying About This Episode?

★★★★★

This episode was a game-changer for me. Carrie’s approach to outcome-based management really resonated, and I’ve already started implementing it with my team. Highly recommend!

Alex J.
★★★★★

As a new manager of a remote team, I found Carrie’s insights on hiring and delegation incredibly practical. The episode is packed with actionable advice. Five stars!

Maria G.
★★★★★

Mads and Carrie cover all the key aspects of effective management. The discussion on onboarding was especially helpful. A must-listen for anyone in leadership.

Tom S.

Effective leaders who sustain effective management accordingly are always on the prospect of hiring good people, and I think each of us carries a list of what kind of people we would like to take part in our organization. Believe it or not, whom we hire is not determined by what we want, but most of the time, it is determined by who we are in most circumstances. 

Joining me in today's episode of Mads Singers Management Podcast is no less than, Carrie McKeegan, Co-founder and CEO of Greenback Expat Tax Services, a fast-growing, dynamic remote company that helps Americans who live abroad get compliant with their US expat tax returns. 

Carrie joins us today to share her management philosophy and how it helped her business over the years. 

Carrie runs a business that does taxes for Americans who live overseas, which comprises of 100% remote workers for (10) ten years now. Her team caters to every single country that they do taxes for Americans living in every only state across the world. Carrie started her business when she was living in London and grew then. 

Carrie is fully aware of the fact that she cannot do things by herself, and this has been proven for having been on the line for ten (10) years now. Driven by her management philosophy, Carrie knows that bringing in the best and the brightest people she wants to work with does wonder and so she pairs this with how structured she is as a person, which allows everyone to operate independently with things reported in place. 

Essentially, Carrie envisions having people grow with the business along the way holistically rather than approaching management through micro-managing tasks. As versus being tasks-focused, Carrie likes the notion of looking at the outcome(s) than focusing on the task(s) itself. For her, this allows creativity and ideas to be explored and improved. 

Key Learning Points: 

  1. Carrie McKeegan’s Management Philosophy - 2:41
  2. Carrie McKeegan’s Biggest Management Challenge in the Organization  - 6:31
  3. Carrie McKeegan’s Biggest challenge in People Management - 9:07
  4. Carrie McKeegan’s Significant Hiring Decisions - 17:11
  5. Carrie McKeegan’s Take on Onboarding - 29:48
  6. Carrie McKeegan’s Take on Delegation - 36:28


Tools Mentioned: 

1. Podio

Resources Mentioned: 

1. Traction
Author: Gino Wickman


2. Break Down All The Rules
Author: Marcus Buckingham & Curt Coffman


Connect with Carrie McKeegan on the following online handle(s): 

1. Website
2. Linkedin
3. E-mail: cmckeegan@greenbacktaxservices.com

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