#173: How Do You Instantly Fix Workplace Conflict?

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What Does #173: How Do You Instantly Fix Workplace Conflict? Talk About?

In episode #173 of Mads Singers Management Podcast, host Mads Singers sits down with conflict resolution expert Lorraine Segal to explore how to instantly fix workplace conflict. Lorraine challenges the common belief that conflict signals something is wrong. She explains that conflict is a natural part of being human and that many standard approaches, such as telling people to be the better person or pretending the conflict does not exist, actually make things worse. The conversation centers on reframing conflict and transforming it into an opportunity for growth. Listeners will learn what reframing means in practice, how it differs from traditional conflict management, and why a unique approach matters for each situation. The episode covers the factors to include in conflict remedy, how to tell a healthy conflict from an unhealthy one, and how to never lose a workplace argument again. It serves as a practical cheat sheet for people management.

Truth is conflict is part of being human.Lorraine Segal

Who Is Featured on #173: How Do You Instantly Fix Workplace Conflict??

Lorraine Segal is a conflict management specialist and the founder of Conflict Remedy. She brings a fresh perspective to workplace disagreements, seeing conflict as an inevitable human experience rather than a problem to eliminate. Lorraine has mastered the art of navigating conflict in both remote and in person settings, and she helps leaders and teams reframe disagreements into productive conversations. Her approach emphasizes self awareness, communication, and transformation over simple resolution.

What Are the Key Takeaways From #173: How Do You Instantly Fix Workplace Conflict??

  • Reframing in conflict remedy means changing your perspective so you see conflict as a natural human experience rather than a sign of failure.
  • Using reframing helps you avoid dismissing conflicts and instead approach them with curiosity and a problem solving mindset.
  • You can stop losing workplace arguments by shifting from blame to understanding the underlying needs and interests of everyone involved.
  • Workplace conflict transformation focuses on long term relationship and communication improvement rather than quick fixes that ignore the real issues.
  • A healthy conflict allows people to disagree respectfully and find creative solutions, while an unhealthy conflict damages trust and productivity.
People think when there is conflict, they automatically think that something is wrong.Lorraine Segal

Is #173: How Do You Instantly Fix Workplace Conflict? Worth Listening To?

This episode is worth listening to for any manager, team leader, or professional who deals with workplace disagreements. Lorraine Segal offers a practical and refreshing perspective on conflict, moving away from avoidance and quick fixes toward genuine transformation. Her insights on reframing conflict help listeners stop downgrading or ignoring issues and start addressing them constructively. Mads Singers and Lorraine Segal cover both conceptual and actionable approaches, making the episode useful for immediate application. You will learn how to distinguish healthy conflict from unhealthy conflict and how to hold productive conversations even in remote teams. The episode is concise, engaging, and packed with tools that can improve people management right away.

Who Should Listen to #173: How Do You Instantly Fix Workplace Conflict??

  • Managers and team leaders
  • HR professionals
  • Remote team leads
  • Anyone facing workplace conflict

Where Can You Listen to Mads Singers Management Podcast?

You can listen to Mads Singers Management Podcast on Castro, Deezer, TuneIn, Castbox, Spotify, YouTube.

What Are Listeners Saying About This Episode?

★★★★★

Episode 173 with Lorraine Segal completely changed how I handle team disagreements. Her reframing approach is simple but powerful. Five stars!

Sarah K.
★★★★★

Mads and Lorraine break down workplace conflict in such a practical way. I learned to stop avoiding conflict and start transforming it. Highly recommend.

James M.
★★★★★

This episode is a must listen for any leader. The tips on healthy versus unhealthy conflict and how to never lose an argument again are gold.

Priya R.
Episode Summary 
In my experience, fixing a workplace conflict, whether it is remote or not, always involve quite - a unique dynamic. Lorraine Segal, our guest for today’s podcast episode, not only knows how to navigate her way through it but mastered the way to it! 


Lorraine thinks of conflict differently. People think when there is conflict, they automatically think that something is wrong. Truth is conflict is part of being human. Most of the time, we approach fixing workplace conflict by simply telling the people involved that “you have to be the better person” or “think of it that it’s just another conflict” - essentially, downgrading the conflict to something that is inexistent. 


Listen ‘til the very end of this podcast and learn the factors to include in conflict remedy, reframing conflict, your unique approach to conflict remedy, and how you can identify a healthy conflict from an unhealthy one! This episode will be your cheat sheet in people management! 


Listen to this week's show and learn: 


Episode Resources: 
  1. Conflict Remedy 
  2. Linkedin
  3. Mads Singers Free Management Training
  4. Join Mads Singers Management Group 


Enjoyed Mads Singers’ podcast? Check out these: 
#111: Stacy Owen Johnston on The Pursuit of Happiness and Finding Your Authentic Self
#44: Quentin de Pret on Collective Intelligence and Participatory Management
#32: Brent Zahradnik on Learned Interests to Entrepreneurial Success


Have comments about the show?
Hey, do you have ideas for topics you’d like Mads Singers on future episodes? He’d love to hear from you at mads@madssingers.com!

Creators & Guests

Lorraine SegalGuest
Lorraine Segal

Trainer, Consultant, Coach at Conflict Remedy.com

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