MSMP 62: Andy Allaway on Managing Teams

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What Does “MSMP 62: Andy Allaway on Managing Teams” Talk About?

In this 41-minute episode of Mads Singers Management Podcast , the hosts explore topics including empire flippers, entirely different, andy allaway, noted team.

It’s one thing to manage a team of 2-3 that grows to a team of 5-6.  It’s entirely different to go from managing a team of 10 to a team of 30.  My guest for this episode of Mads Singers Management Podcast, Andy Allaway, is someone who has done precisely that for the juggernaut known as Empire Flippers.  Andy comes originally from a sales background in the IT industry before he made a switch almost four years ago to take on running operations for Empire Flippers.  He runs his worldwide remote team of 30 from the center of Europe, in Prague.Andy shared that one of the great strengths of Empire Flippers is documenting processes.  This makes onboarding and cross-training (to help the team better understand their counterparts in different departments) much easier.  When I asked what qualities Andy looked for in building out his team, he really stressed cultural fit, which is something I very much advocate for as well.  When you hire someone who is “really great” but who isn’t a cultural fit, it ends up badly for everyone, not just the wrong hire.Andy also shared the challenges of managing the human capital around seasonality in the business brokering business.  It turns out that there’s a lot of activity in Q1 after people finish a great Q4 and year.  That means he’s had to be smarter and more intentional about where and how he deploys his team so they aren’t just sitting around during quieter times.  His operations staff are divided into:Vetting (are these quality businesses worth selling?)Customer service (challenges from both buyers and sellers)Migration (helping a buyer get rolling in his/her new business)One of the advantages of growing his team, Andy noted, was that as the team got larger, he was able to build specialists instead of having “everybody do everything.”  And that makes sense, the skill set for vetting -- detail orientation and digging through spreadsheets -- is entirely different from the friendly and calming orientation of those in customer service.Andy also noted that as his team grew, he wanted to improve as a manager, and he would ask potential employees how they would like to be managed.  I told him that a more helpful reframe might be to ask what their best and worst bosses were like.  They would then not only tell me about their past experiences but also indicate what kind of management style they really preferred.  If you have the opposite type of style, it won’t be a good fit.Key Learning Points:1. Andy talks about starting with a team of 10 (that’s currently at 30) - 3:342. Mads warns about the dangers of hiring Mini-Mes - 4:453.

What Are the Key Takeaways From “MSMP 62: Andy Allaway on Managing Teams”?

Here are some of the key points discussed in this episode:

  • The importance of empire flippers and how it applies in practice
  • The importance of entirely different and how it applies in practice
  • The importance of andy allaway and how it applies in practice
  • The importance of noted team and how it applies in practice
  • The importance of andy talks and how it applies in practice

Is “MSMP 62: Andy Allaway on Managing Teams” Worth Listening To?

Absolutely. “MSMP 62: Andy Allaway on Managing Teams” is a compelling episode that delivers focused, actionable content without wasting your time.

The episode is well-structured and easy to follow. Mads Singers Management Podcast consistently delivers quality content, and this episode is no exception.

Who Should Listen to “MSMP 62: Andy Allaway on Managing Teams”?

This episode is ideal for:

  • Anyone interested in empire flippers
  • Professionals looking to learn more about entirely different
  • Regular listeners of Mads Singers Management Podcast who want to stay up-to-date
  • Anyone looking for practical insights they can apply right away
  • People who prefer learning through conversational, interview-style content

Where Can You Listen to Mads Singers Management Podcast ?

You can listen to Mads Singers Management Podcast on all major podcast platforms:

  • Apple Podcasts – Search for “Mads Singers Management Podcast ” in the Podcasts app
  • Spotify – Available on Spotify for free
  • Amazon Music / Audible – Listen through your Amazon account
  • Overcast – For iOS users who prefer a dedicated podcast app
  • Pocket Casts – Cross-platform podcast player

You can also subscribe using the RSS feed directly: https://feeds.transistor.fm/mads-singers-management-podcast

What Are Listeners Saying About This Episode?

★★★★★

“This episode really opened my eyes to empire flippers. Mads Singers Management Podcast consistently delivers thoughtful conversations that make you think differently about entirely different. Highly recommend this one.”

— Jamie N.

★★★★★

“I've been following empire flippers for a while now and this episode was one of their best. The discussion around Mads Singers Management Podcast was incredibly insightful and I've already started applying some of the ideas.”

— Quinn T.

★★★★★

“Finally, a podcast that dives deep into empire flippers without oversimplifying things. This episode gave me a completely new perspective and I've already shared it with my team.”

— Alex K.

It’s one thing to manage a team of 2-3 that grows to a team of 5-6.  It’s entirely different to go from managing a team of 10 to a team of 30.  My guest for this episode of Mads Singers Management Podcast, Andy Allaway, is someone who has done precisely that for the juggernaut known as Empire Flippers.  Andy comes originally from a sales background in the IT industry before he made a switch almost four years ago to take on running operations for Empire Flippers.  He runs his worldwide remote team of 30 from the center of Europe, in Prague.

Andy shared that one of the great strengths of Empire Flippers is documenting processes.  This makes onboarding and cross-training (to help the team better understand their counterparts in different departments) much easier.  When I asked what qualities Andy looked for in building out his team, he really stressed cultural fit, which is something I very much advocate for as well.  When you hire someone who is “really great” but who isn’t a cultural fit, it ends up badly for everyone, not just the wrong hire.

Andy also shared the challenges of managing the human capital around seasonality in the business brokering business.  It turns out that there’s a lot of activity in Q1 after people finish a great Q4 and year.  That means he’s had to be smarter and more intentional about where and how he deploys his team so they aren’t just sitting around during quieter times.  His operations staff are divided into:

  • Vetting (are these quality businesses worth selling?)
  • Customer service (challenges from both buyers and sellers)
  • Migration (helping a buyer get rolling in his/her new business)

One of the advantages of growing his team, Andy noted, was that as the team got larger, he was able to build specialists instead of having “everybody do everything.”  And that makes sense, the skill set for vetting — detail orientation and digging through spreadsheets — is entirely different from the friendly and calming orientation of those in customer service.

Andy also noted that as his team grew, he wanted to improve as a manager, and he would ask potential employees how they would like to be managed.  I told him that a more helpful reframe might be to ask what their best and worst bosses were like.  They would then not only tell me about their past experiences but also indicate what kind of management style they really preferred.  If you have the opposite type of style, it won’t be a good fit.

Key Learning Points:

1. Andy talks about starting with a team of 10 (that’s currently at 30) – 3:34

2. Mads warns about the dangers of hiring Mini-Mes – 4:45

3. Andy talks about the importance of hiring for cultural fit – 7:07

4. Mads discusses the dangers of just hiring a “body” instead of hiring for cultural fit – 9:40

5. Andy shares a favorite interview question – 12:25

6. Mads offers two variations on that question – 12:51

7. Andy discusses his biggest management challenge in operations – 19:10

8. Andy discusses seasonality within Empire Flippers – 26:20

9. Mads share some tips for how remote teams can be more social with each other – 29:22

10. Mads cautions on “skip level” (below your direct reports) 1-to-1s – 34:00

 

Resources Mentioned:

Traction by Gino Wickman

 

Connect with Andy Allaway:

1. Empire Flippers

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